Effective Date: 8 October 2025
At Overnight-Lab-Report.com (referred to as “the Platform,” “the Company,” “we,” or “us”), your privacy and data protection are of the highest importance to us. This Privacy and Cookies Policy outlines how we collect, use, store, and protect your information in compliance with U.S. privacy laws, including the CCPA, COPPA, and other applicable federal and state regulations.
By using the Platform, you acknowledge that you have read and agree to this Policy. If you do not agree, please discontinue using our services.
1. Information We Collect
We collect both personal and non-personal information to provide and improve our lab report guidance services. Information is gathered in two main ways:
1.1. Information You Provide
When you use our services, you may voluntarily provide:
- Your name and contact details (email address, phone number)
- Secure payment information (processed through trusted third-party providers)
- Uploaded files or documents needed to deliver lab report guidance
- Details shared during support conversations via email or chat
1.2. Information Collected Automatically
When visiting or interacting with our Platform, we may automatically collect:
- IP address, browser type, and device details
- Pages visited, time spent on site, and user navigation behavior
- Click actions, timestamps, and error logs
- Referrer URLs and advertising campaign sources
- Preferred language, time zone, and approximate geographic location
2. How We Use Your Information
We use collected data strictly to deliver, improve, and secure our services. Specifically, we may use your information to:
- Provide high-quality academic guidance on lab reports and related tasks
- Process secure payments and maintain account functionality
- Communicate with you about orders, updates, or service improvements
- Improve website usability and performance
- Detect and prevent fraudulent or unauthorized activity
- Send educational updates or promotional offers (if you opt in)
All information is handled with care and used only for legitimate operational purposes.
3. Legal Basis for Data Processing
We process your information based on:
- The need to fulfill service contracts you initiate with us
- Compliance with applicable U.S. legal and regulatory requirements
- Your explicit consent (e.g., for marketing communications)
- Our legitimate interest in improving services, maintaining platform security, and preventing misuse
We only collect sensitive personal data when you voluntarily provide it.
4. Data Retention
We retain user information only as long as necessary to:
- Deliver requested lab report assistance
- Comply with tax, financial, or legal record-keeping obligations
- Resolve disputes and enforce our agreements
Data associated with inactive users is generally deleted after five years unless required by law.You can request early deletion by emailing [email protected]. Backups may be maintained for compliance and system recovery.
5. Sharing Information
We do not sell or lease personal information. However, we may share limited data with trusted partners who help us operate securely and effectively, including:
- Payment processors (e.g., Stripe, PayPal)
- Cloud storage and communication tools (e.g., Google Drive, Dropbox)
- Analytics and technical maintenance providers
- Experts and contractors assisting in educational guidance
All third parties must adhere to confidentiality and strict data protection standards.
6. Protecting Minors
Our Platform is designed for adult learners. We do not knowingly collect data from individuals under 18. If you believe a minor has submitted personal information, please contact us immediately. In compliance with COPPA, we will promptly remove such data from our systems.
7. International Data Transfers
Although we primarily operate in the U.S., some data may be processed or stored on servers operated by reputable global providers. We ensure:
- Strong encryption and access control measures
- Compliance with international data transfer standards
- Contracts and safeguards consistent with U.S. privacy laws
8. Your Privacy Rights
Depending on your state of residence, you may have the right to:
- Access, correct, or delete your personal data
- Request data portability
- Opt out of targeted advertising or data sales
- Restrict profiling or automated decision-making
States such as California, Colorado, Connecticut, and Delaware grant specific privacy protections. To exercise your rights, email [email protected] with your state name in the subject line. Requests are usually addressed within 30 days of verification.
9. Cookies and Tracking Technologies
We use cookies to make your browsing smoother and more personalized. Cookies help us:
- Save user preferences and login information
- Analyze traffic and improve performance
- Deliver relevant educational or promotional content
Types of cookies used:
- Session cookies: Keep your session active during visits
- Security cookies: Protect your account and prevent unauthorized access
- Preference cookies: Remember language and regional settings
- Advertising cookies: Support limited, relevant marketing campaigns
You can disable or manage cookies through your browser or tools such as NAI and DAA opt-out programs.
10. Data Sharing and Security Practices
We share user information only when necessary to:
- Process secure payments
- Maintain platform performance and analytics
- Fulfill legal or compliance obligations
We apply multi-layer encryption, regular system audits, and restricted access controls to prevent unauthorized disclosure.
11. International Users
If you access the Platform from outside the United States, you consent to the transfer and processing of your information in the U.S. We apply equivalent protection standards for all users regardless of location.
12. Updates to This Policy
We may revise this Privacy Policy periodically to reflect new regulations or service updates. The Effective Date at the top indicates the most recent version. Continued use of our Platform implies acceptance of any modifications.
13. Contact Us
For privacy-related questions, data requests, or concerns, please contact:
📧 Email: [email protected]
🌐 Website: https://overnight-lab-report.com